Privacy Policy – Habyts Limited
Table of Contents
- Introduction
- Information that we collect
- Information you provide to us
- How we use data
- Cookies and Similar Technologies
- Children and their privacy
- Your Privacy Controls
- Securing your information
- European requirements
- Changes
Last modified: May 25, 2018
Introduction
Habyts provides family habit-building services and technologies that help to regulate screen time, eliminate homework distractions and motivate your kids and other family members to build healthy screen time habits.
We take your privacy very seriously. When you use Habyts you trust us with your information.
This Privacy Policy is meant to make it easy to understand why and how we collect and hold personal data from you. It also explains what we do to protect this and how you can adjust your preferences or have your data deleted. It is important you will take time to read it carefully.
We welcome your feedback and questions and if there is anything you do not understand or if you have any questions about this Privacy Policy, you can contact us.
For more information about privacy controls see Communication Preferences Centre.
How to contact us
Please contact us if you have any questions about this privacy policy or the information we hold about you. If you wish to contact us, please send an email to contact@habyts.com or write to us at:
Habyts Limited
Company Number: 09304326.
Registered office address: NR7 0LB.
Bankside, 300 Peachman Way, Broadland Business Park,
Norwich, England.
Telephone number: +44 (0) 203 865 1884
For the purposes of the European Union Data Protection Act 1998, Habyts Limited is a ‘data controller’ ie the company who is responsible for, and controls the processing of, your personal information.
Information that we collect
Habyts provides a range of software products as part of its services. We provide screen time management controls and tools to build healthier digital lifestyle habits. We collect information about you and your family and how you use your devices (such as PC, phone and tablets) because we need this information to provide you with controls to manage your family’s screen time settings and manage how your devices behave.
We also collect information to be able to provide better services to all our users.
When you visit our website we ask you to accept and agree to our Terms. When you accept we store information that we collect using Cookies and other technologies. This helps us to understand which information we provide is useful to you and to improve your website experience.
We use various technologies to collect and store information when you visit or use a Habyts service, and this may include using cookies or similar technologies to identify your browser or device.
We also collect information about you and your family members when you are accessing our website or services. The specific activity information that Habyts collects depends on how your use our services and how you manage your privacy controls and is used by us to provide a better user experience. The activity information we collect may include:
- Type of devices you have, including OS and browser type,
- Where your devices are located based on GPS and IP,
- Family names and profile pictures that you provide,
- What applications you use, but not how you use them,
- Which website pages you visit, and in some cases what you do on the websites,
- The status imposed by Habyts such as if the device is in lock down, play time or study time mode,
- How much time you are spending on your devices.
We use various technologies to collect and store information, including cookies, pixel tags, local storage, such as browser web storage or application data caches, databases and server logs.
We collect this information when a Habyts service on your device contacts our servers – your device periodically contacts Habyts servers to provide information required to operate the service we provide. This information includes things such as your device type, user name, crash reports and which apps or sites are being requested.
Information you provide to us
When you create a Habyts account, you provide us with personal information that includes your name, a password, your email, names & ages for your children and other family members and passwords for them. We also collect information from others when you for example when you recommend our product to a friend via our in app send-to-a-friend functionality.
We also receive personal information when you contact us, send us feedback, complete customer surveys and participate in any competitions.
Information about others
If you give us information about or on behalf of someone else you confirm that the other person has appointed you to act on his/her behalf they have agreed, that you can, or, in the case of children, that you are the legal guardian of such persons and that you are authorised to:
- Give consent on his/her behalf to the processing of his/her personal data,
- Receive on his/her behalf any data protection notices,
- Give consent to the transfer of his/her personal data abroad,
- Give consent to the processing of his/her sensitive personal detail.
You agree that the indemnity you give us shall apply to all information about other persons provided to us by you or them.
How we use data
We use information that we collect for the following purposes:
Provide our services: such as processing tasks you have setup, or executing the functionalities our services offer such as blocking devices outside of play time. We also use information to manage your user account such as billing information.
Maintain & Improve our services: such as tracking if our services are working as intended, measure performance and to monitor and prevent outages. We also use information to learn and understand how our services are being used which allows us to improve our services and develop new functionality.
Communicate with you: We use information that we collect, such as your email address and your families usage data, to interact with you directly. We may notify you about any changes and improvements to our website and services or information that may be of interest or important to you. If you contact our support we will use your information to help you resolve any issues you might be facing.
Protect Habyts and our users: We use information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks and technical issues that could harm Habyts and our users.
We will ask for your consent before using your information for a purpose that isn’t covered in this Privacy Policy.
Sharing your personal data
We may only disclose your personal information, or the personal data of any person connected to you provided to us through or by you to provide the services as we have outlined in ‘How we use your data’ above. Examples of where we may do this are with companies that are under common control with us, our agents and service providers, such as the company which provides our cloud-based computer servers.
Cookies and Similar Technologies
We try to make all of our services simple, useful and reliable. We use various technologies to collect and store information when you visit or use a Habyts service, and this may include using cookies or similar technologies to identify your browser or device. When you use our website and services, small traces of information about you visiting us are stored on your device. This information is stored into a small file called a “Cookie”.
A Cookie does not contain a lot of information but the information it contains is used during your visit and the next time you visit us and when you use any of our software services. It allows us to recognise you and keep track of important settings you have made in the past. For example it remembers that it’s you who is visiting so we can remember your password and to not show information you indicated was not of interest.
A Cookie does not contain a lot of information but the information it contains is used during your visit and the next time you visit us and when you use any of our software services. It allows us to recognise you and keep track of important settings you have made in the past. For example it remembers that it’s you who is visiting so we can remember your password and to not show information you indicated was not of interest.
Cookies can be used for:
- Remembering a login name or settings,
- Collecting information about how you use the product,
- Storing temporary data (session Cookie).
We use our own Cookies that we manage and are only used by us to transfer information about the use of our website and services. As part of our service we might also include third party Cookies such as Google Analytics; however, we do not have control over how these Cookies behave. We only use trusted partners for this; we know they respect your privacy and apply similar standards to us.
When you use our website you may refuse to accept cookies by activating this setting in your browser settings. However, when you do this certain parts of the Habyts website and its services may not work correctly. We show you a Cookies acceptance notification before using our services, by clicking agree you agree we can use your information we get via the use of cookies.
Screen ScoreTM
The Habyts’ Screen ScoreTM quiz uses cookies to save and record responses to questions. When you use this service we add personal details that you have submitted to our database. This enables us to send the screen score results to you. You also may receive other marketing emails from Habyts. but you can choose to opt-out or have your personal data deleted.
Children and their privacy
The collection of information about the behaviour of families (including children) is an integral part of Habyts services. Protecting your children’s privacy is very important to us.
International regulations for children’s privacy make it unlawful for a website or online service directed at children knowingly to collect personal information from a child without the parent’s consent. Therefore when you have your children using Habyts services you will warrant to us that you are authorised to do so.
We do not and will not share with third parties information gathered from children under 18 for marketing purposes. However, we may disclose such information to our agents and service providers for the purpose of providing our services.
Habyts services are used around the globe, so we comply with international regulations that deal with children’s privacy. The two most important ones are the GDPR that applies in the European Union and the Children’s Online Privacy Protection Act COPPA in the U.S.
A primary goal of both regulations is to place parents in control over what information is collected from their young children online. These regulations are designed to protect children in the USA under the age of 13 (COPPA) and under the age of 16 in the EU (GDPR) while accounting for the dynamic nature of the Internet.
Your Privacy Controls
We offer you transparency and control over your own privacy and the information we collect. We provide a preferences centre where you can manage, review and update your privacy settings relating to the way we communicate with you. For example if you prefer not to receive or newsletters you can opt out by visiting your Communications Preferences Centre.
Copy of the information we hold
You have the right to request an electronic copy of all the personal information that we hold about you. You can also request to receive a printed copy but this is subject to the payment of a small fee because we have printing and postage expenses.
To request your copy you have to:
- Put your request in writing and send it to us,
- Include proof of your identity and address (e.g. a copy of your driving licence or passport, and a recent utility or credit card bill).
When you are requesting a printed copy send us a cheque in the amount of £25 made payable to Habyts Limited.
You will receive your requested copy within 30 days of the request.
Correcting or changing your information
You can always ask us to correct any inaccuracies in your data free of charge. If you wish us to change something, you have to:
- Put your request in writing and send it to us,
- Provide us with your username and registration details,
- Specify the information that is incorrect and what it should be replaced with.
Delete your account and information
If you are no longer interested in using Habyts services, you can ask to have your account deleted. You can even request deletion of the entire history of information that Habyts holds on you.
When you request us to delete your data, we follow a deletion policy to make sure that your data is safely and completely removed from our system. We secure the data we hold and therefore there might be delays in the removal of your information from our system and the back-ups we hold.
Some information needs to be retained by us for a certain period of time for legitimate business requirements such as for financial record-keeping purposes, or where we have to comply with legal or regulatory requirements and to provide security, fraud & abuse prevention. For example, when Habyts processes a payment for you, or when you make a payment to Habyts, we’ll retain this data for longer periods of time as required for tax or accounting purposes.
We use technologies and tools to develop and deliver our service. Some of these may have automated secure backups that do not provide us with the option to delete individual data from encrypted backups. However, in the rare event we need to restore a backup we will make sure your data will instantly be deleted as part of restoring the backup if you have requested so.
Securing your information
We will use reasonable technical and organisational measures to safeguard personal data. For example the access to your account is controlled by a password and username that are unique to you. We store your personal data on secure servers; we do not store payment details and where these payment details are transmitted to our partners for payment processing they are sent in an encrypted form.
Transfers of data
Data protection laws vary among countries, with some providing more protection than others. Regardless of where your information is processed, we apply the same protections described in this policy.
We are headquartered in the United Kingdom. By submitting your data and using the Habyts website and services you agree with this Privacy Policy and our Terms and Conditions, you have agreed to this.
When you sign up to receive any of our services we will not transfer your personal data to countries outside the European Union for storage or processing, unless it is a recognised ‘safe harbour’ or we have in place suitable and adequate contractual terms to protect and safeguard your data in such other territory.
European requirements
When the European Union data protection law GDPR applies to the processing of your information, we provide controls and processes as described in this policy to exercise your right to request access to, update, delete, restrict, export and object to the processing of your information.
We process your information for the purposes described in this policy, based on the following legal grounds:
With your consent
For some specific parts of our service we ask for your agreement to process your information. You have the right to withdraw your consent at any time. For example, we ask for your consent to provide you with personalised services such as using templates based on your personal information.
Pursuing your legitimate interests
In general we process your information for our legitimate interests. While doing this we protect your privacy. We process your information for things such as:
- Providing, maintaining and improving our services to meet the needs of our users
- Developing new products and features that are useful for our users
- Understanding how people use our services to ensure and improve the performance of our services
- Customising our services to provide you with a better user experience
- Marketing to inform users about our services
- Providing advertising to make parts of our services freely available for users
- Detecting, preventing or otherwise addressing fraud, abuse, security or technical issues with our services
- Performing research that improves our services for our users
- Fulfilling obligations to our partners like developers and rights holders
- Enforcing legal claims, including investigation of potential violations of applicable Terms of Service
Providing our services
By using our services you have agreed to enter into a contract. We process your information as part of this contract. For example, we process your payment information when you buy Habyts.
Complying with legal obligations
There are legal obligations for processing some parts of your information. For example, when we have to comply to an enforceable governmental request.
Changes
We may change this Privacy Policy from time to time, however, we will not reduce your rights under this privacy policy without your explicit consent. We will always notify you when we have updated our policy and will do so in clear language. We will also ask for your consent before using your information for a purpose that isn’t covered in this Privacy Policy.